Check out some of my work below!

 

Design strategy for a CRM tool that reduces bankers’ daily tools from over 20 to 1

for JPMorgan Global Bank

DESIGN STRATEGY SERVICE DESIGN WORKSHOP FACILITATION

 
 

A one-stop shop for treasury offerings, saving bankers over 50,000 hours of research

for JPMorgan Global Bank

PRODUCT DESIGN INTERACTION DESIGN USER RESEARCH

 
 
 

A context-aware conversational agent to reimagine the car buying experience

MHCI Capstone Project with CarMax Conversational Experiences

SERVICE DESIGN CONVERSATIONAL DESIGN PRODUCT DESIGN

 
 

Meeting features to reduce digital fatigue for remote teams on mobile

for Microsoft Teams Calling, Meetings, & Devices

PRODUCT DESIGN INTERACTION DESIGN USER RESEARCH