Hi! I’m Carolyn.

I thrive in ambiguity and use systems thinking to design intuitive end-to-end experiences. I love collaborating with others and am always looking to grow.

  • Design strategy for a CRM tool that reduces bankers’ daily tools from over 20 to 1

    for JPMorgan Global Bank

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  • A one-stop shop for treasury offerings, saving front office bankers over 50,000 hours of research

    for JPMorgan Global Bank

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  • A context-aware conversational agent to reimagine the car buying experience

    for CarMax Conversational Experiences

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  • Meeting features to reduce digital fatigue for remote teams on mobile

    for Microsoft Teams Calling, Meetings, & Devices

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